​Last Updated: June 2026

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At Aero Clean Duct Cleaning Services (accessible from aerocleanservices.ca), one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document outlines the types of personal information we collect, how we use it, and how we safeguard your data in compliance with Canadian privacy laws (PIPEDA and Alberta PIPA).

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If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

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1. Information We Collect

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To provide our duct, furnace, HRV, and dryer vent cleaning services, we collect information that can identify you ("Personal Information"). This includes:

​   • Contact Information: Your name, residential or business address (where services will be performed), phone number, and email address.

    • Booking & Service Details: Information about your home or property (e.g., number of vents, type of furnace, service history).

     • Payment Information: Credit card details or transaction history when you book online or pay for services. (Note: We use secure third-party payment processors and do not store your full credit card numbers on our servers).

      • Technical & Usage Data: IP addresses, browser types, and your interactions with our website collected via cookies to improve your user experience.

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2. How We Use Your Information

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We use the information we collect in various ways, including to:

    • Schedule, confirm, and perform our cleaning services at your property.

    • Process payments, issue invoices, and send receipts.

    • Communicate with you regarding your appointments, service updates, or customer support inquiries.

    • Send you periodic promotional emails or reminders about routine maintenance (only if you have opted in to receive them).

    • Maintain, optimize, and improve our website functionality.

    • Detect, prevent, and address technical issues or fraudulent activity.

 

 

3. Consent

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By using our website and providing your information, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

You have the right to withdraw your consent for marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly. However, we still require basic contact and location data to fulfill any ongoing service bookings.

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4. Sharing Your Information

 

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted third-party service providers who assist us in running our business, such as:

    • Payment Processors: To securely handle credit/debit card transactions.

    • Scheduling/CRM Software: To manage appointments and dispatch our technicians.

    • Website Analytics: To understand how visitors interact with our site.

All third-party partners are legally obligated to keep your information confidential and use it solely for the tasks we have hired them to perform. We may also disclose your information if required to do so by Canadian law or in response to valid requests by public authorities.

 

 

5. Data Security

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The security of your personal data is highly important to us. We implement appropriate technical, physical, and administrative security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.

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6. Retention of Data

 

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law to fulfill tax, legal, or accounting obligations.

 

 

7. Your Privacy Rights

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Under Canadian privacy laws, you have specific rights regarding your personal data:

     • Right to Access: You can request a copy of the personal information we hold about you.

    • Right to Correction: You can request that we correct any inaccurate or incomplete personal information.

    • Right to Deletion: You can request that we delete your personal data, subject to certain legal exceptions (such as financial tracking regulations).

To exercise any of these rights, please contact us using the information below.

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8. Cookies and Web Beacons

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Like any other website, Aero Clean Duct Cleaning Services uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

 

 

9. Contact Us

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If you have any questions about this Privacy Policy, or if you would like to exercise your privacy rights, please contact our Privacy Officer at:

 

    • Business Name: Aero Clean Duct Cleaning Services

    • Email: aeroclean.ca@gmail.com

    • Phone: (403) 390-5339

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